Privacy Policy
This policy explains how TangShops handles information when you browse our marketplace, create an account, contact us, buy products or apply to sell.
Last updated: November 4, 2026
Who we are
TangShops is an online marketplace operated under the Tang Shops name in Florida, United States. Independent sellers manage their own storefronts and fulfill their products. For privacy questions or requests, contact info@tangshops.com.
Information we collect
- Account and profile details: your name, email address, telephone number, login information and the information you choose to add to your account.
- Orders and delivery: billing and shipping addresses, purchased items, order history, delivery details and communications about an order, return or refund.
- Seller information: store name, store profile, product listings, business contact details and information needed to administer seller membership and payouts when those services are enabled.
- Support and reviews: messages you send us, attachments you provide and reviews or other content you submit.
- Technical information: IP address, browser and device information, access logs, and cookies used for account security, shopping sessions and site functionality.
How we use information
We use information to manage accounts and seller applications, operate the marketplace, process and support orders, arrange delivery, handle returns and refunds, communicate with you, prevent abuse, protect the site and maintain necessary business records. If you choose to receive marketing messages, you may unsubscribe using the instructions in those messages.
Information shared with sellers and service providers
The seller fulfilling your order receives the order and contact details needed to process, ship and support that order. Seller storefront details, product listings and published reviews may be visible to other visitors.
Hosting, website, email and delivery service providers may process information needed to provide their services. When online payments or seller payouts are enabled, the payment provider will process the necessary payment and verification information under its own privacy notice. TangShops does not need your full card details in support emails.
We may also disclose information when required by law, to address fraud or security issues, or as part of a business transfer with appropriate notice where required.
Cookies and external services
Our WordPress and WooCommerce site uses cookies for login, shopping sessions, cart contents and related functionality. You can manage cookies in your browser; blocking necessary cookies may prevent parts of the site from working.
Resources loaded from other providers, such as fonts, images or embedded content, may send technical information to those providers. Additional analytics or advertising services, if introduced, will be described here and offered with choices where required.
Retention and security
We keep information for as long as needed to provide the service, maintain transaction and business records, resolve disputes and meet applicable obligations. We use reasonable safeguards, but no online service can guarantee absolute security.
Your choices and privacy requests
You can update available profile details through My Account. To request access, correction or deletion of your personal information, email info@tangshops.com. We may need to verify your identity. Some records may need to be retained for legal, accounting, security or dispute purposes.
Applicable privacy rights depend on your location. You may contact us to exercise rights available to you.
Children and policy updates
The marketplace is not directed to children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address it.
We may update this policy as the marketplace and its services change. The date above identifies the current version, and material changes will be communicated where appropriate.
